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Axe Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit Axe Casino, create an account, deposit funds or use any available gambling service. Please read them carefully before using the website. By accessing the site, registering an account, making a deposit or playing a game, you confirm that you understand and agree to these terms, together with any additional rules shown for particular games, promotions or services.

Axe Casino operates under licences issued by the Comoros Autonomous Organisation of Financial Activities (ALSI-202508056-FI2) and the Tobique Gaming Commission in New Brunswick (licence No. 0000002).

1. About these terms

These Terms & Conditions form an agreement between you and the operator of Axe Casino. In these terms, words such as we, us and our refer to the relevant operator, while you and your refer to the person using the website or services. The terms apply to the Axe Casino website, account area, games, payment facilities and other related features made available through the service.

You should read these terms together with the Privacy Policy, Responsible Gambling information, promotion terms and any game-specific rules displayed on the website. Additional rules may apply to a particular game, payment method or promotional offer. If a specific rule conflicts with these general terms, the specific rule will normally apply to the relevant game or offer. Nothing in these terms is intended to remove or restrict a right that cannot lawfully be removed or restricted under Australian law.

You may use Axe Casino only where online gambling is lawful for you. It is your responsibility to understand and follow the laws that apply where you live and where you access the service. The website may not be available in every location. Access may be restricted because of legal requirements, responsible gambling controls, security checks, payment rules or operational considerations.

Accepting and changing the terms

By selecting an acceptance box, opening an account, depositing money or using a game, you agree to be bound by these terms. If you do not agree with them, you must not use the website or its services. We may update these terms from time to time to reflect legal requirements, changes to the service, security needs or changes in the way the website operates.

When an update is made, the revised version will be published on the website and may include an updated effective date. You should review the terms regularly. Continuing to use the site after revised terms become effective indicates that you accept the changes. If you do not accept an update, you should stop using the service and follow the available process for closing your account.

2. Eligibility, registration and account security

You must meet the minimum legal age for online gambling in your location before opening or using an Axe Casino account. You must also have the legal capacity to enter into a binding agreement. Anyone who is under the applicable legal age must not register, deposit, play games or receive gambling services through the website.

Only one personal account may be opened by each customer unless an alternative arrangement has been expressly approved. Your account must be registered in your own name and with information that is accurate, complete and current. You must not register an account for another person, operate an account on someone else’s behalf or allow another person to use your account.

  • Provide truthful information during registration and update it when your circumstances change.
  • Keep your username, password, payment details and other security credentials confidential.
  • Tell us promptly if you believe your account has been accessed or used without permission.
  • Use payment methods that are in your own name or that you are authorised to use.
  • Co-operate with reasonable identity, age, location, payment and source-of-funds checks.
  • Use the account for personal entertainment and not for resale, business or commercial activity.

We may ask for documents or other information to verify your identity, age, address, location, payment method or account activity. Verification may be required before an account is activated, before a transaction is processed or before funds are released. Information supplied for verification must be genuine, readable, current and consistent with the details held on the account.

You are responsible for activity carried out through your account unless you report suspected unauthorised access promptly. Do not share your login details or leave your account accessible on a device that other people can use. Activity completed through a correctly authenticated account may be treated as activity carried out by you, subject to any investigation and rights available under applicable law.

Suspension and account closure

You may request closure of your account at any time by using the account facilities or support options displayed on the website. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes, suspected misuse or compliance checks. Any remaining balance will be dealt with in accordance with applicable law, verification requirements and normal procedures.

We may suspend, restrict or close an account where there is a legal, regulatory, security, responsible gambling or operational reason. Access may also be limited while activity is reviewed or information is verified. Where permitted, we will provide an explanation, but we may not disclose information that could compromise security controls, fraud prevention, personal privacy or an investigation.

3. Deposits, withdrawals, games and promotions

Available payment methods, supported currencies, transaction conditions, minimums and other payment information will be shown on the website or during the relevant transaction. You should check the information displayed before confirming a deposit or withdrawal. Submitting a request does not necessarily mean that the transaction is complete, as it may remain subject to verification, payment-provider processing, risk checks and other lawful controls.

You must use a payment method that belongs to you or that you are authorised to use. We may reject, reverse, delay or suspend a transaction where the payment method cannot be verified, a payment is disputed, information is incomplete, a security concern exists or the transaction would breach applicable law or these terms. Bank charges, currency conversion costs and third-party payment fees may apply and may be your responsibility where relevant.

Withdrawal requests may be subject to account verification, confirmation of payment ownership, fraud screening, applicable wagering conditions and any valid terms shown when a promotion was accepted. We do not promise a particular processing period unless one is expressly stated for the relevant service. Processing may be affected by weekends, public holidays, banks, payment providers, additional checks or information that you have not supplied.

Games and results

Games must be played according to the instructions and rules displayed for the relevant game. You are responsible for checking your stake, selection and other details before confirming play. Once a game action has been accepted by the system, it may not be possible to cancel or change it. Game records, transaction records and system logs may be used to determine the outcome of a play or transaction, subject to applicable law and any required review.

If a technical error, display error, software fault or other malfunction affects a game or transaction, the relevant service may be paused while the matter is reviewed. Where required, an affected transaction may be cancelled, corrected or resolved in accordance with applicable law and the relevant game rules. You must not deliberately exploit an error. Any benefit obtained through a known or suspected error may be withheld or recovered where permitted.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to additional terms displayed with the offer. Those terms may include eligibility requirements, expiry dates, contribution rules, minimum or maximum conditions, game restrictions and withdrawal requirements. You should read the complete promotion terms before accepting an offer. If you do not meet the stated conditions, the offer or related winnings may not be available.

Unless the relevant offer expressly allows it, customers must not create multiple accounts, combine offers improperly, manipulate game activity or use a promotion in a way that defeats its purpose. An offer may be cancelled or amended, or a bonus or related benefit may be removed, where there is a genuine error, suspected abuse, a breach of the promotion terms or a legal requirement.

4. Responsible gambling and acceptable use

Gambling should be treated as entertainment, not as a way to earn income, recover losses or solve financial problems. Set a budget before you play and use only money you can afford to lose. Never chase losses, borrow money to gamble or continue playing because you feel pressure to win back money that has already been lost.

  • Set personal deposit, spending, session or loss limits where those tools are available.
  • Take regular breaks and avoid playing when tired, upset or affected by alcohol or another substance.
  • Keep gambling separate from essential household expenses and other financial commitments.
  • Use time-out, account closure or self-exclusion options if gambling is becoming difficult to control.
  • Speak with a qualified gambling support service or health professional if gambling is causing concern.
  • Do not ask another person to gamble through your account or use another person’s account.

You must not use Axe Casino for unlawful activity, money laundering, fraud, terrorist financing, payment abuse or any other improper purpose. You must not interfere with the website, introduce malicious code, use unauthorised automated tools, attempt to gain access to restricted systems, reverse engineer relevant software or disrupt another customer’s use of the service.

We may monitor account activity and apply controls to protect customers, the service and the integrity of games. These controls may include transaction reviews, identity checks, spending restrictions, account suspension or further assessment. Information may be shared where permitted or required by applicable law, legal process, payment rules, fraud prevention requirements or responsible gambling obligations.

If you have requested self-exclusion or account closure because of gambling concerns, you must not attempt to bypass that restriction by opening another account or using another person’s account. We cannot guarantee that every attempt to bypass a restriction will be identified immediately. You should also take practical steps to block access to gambling services and seek independent support.